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Home > Getting Started > Chat > Why does Chat connect one broker to one carrier? Does Chat function within teams or between carriers?
Why does Chat connect one broker to one carrier? Does Chat function within teams or between carriers?
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Chat is set up this way to avoid confusion. You cannot use Chat to message within your team. Chat is between a broking team and an underwriting team only.

 

You cannot add people to a Chat. If you are part of the team on a risk, you will automatically be involved in the Chat. 

 

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