How do I get the decline reasons for a Quote Request Declinature

Akhil Tomy

• 08 September 2025 15:05
• Edited

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• Official comment

  

  Akhil Tomy

  • 08 September 2025 15:21

  First get the ID of the Quote request that was declined.

  Then use the Whitespace API on Swagger call with a docID of the quoteRequest ID + "::QuoteDetails"

  For example if the Quote Request ID is IC57F04E41-2EA8-490D-83B6-F637DFE7A5A6::QR1, then you would provide the "docID" as "IC57F04E41-2EA8-490D-83B6-F637DFE7A5A6::QR1::QuoteDetails" in the API call.

  There is a chance that a decline reason might not exist, in which you will get a 404 no found error.

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