Why do I get a 401 Invalid WSAUTH error?

Akhil Tomy

• 27 August 2025 09:20

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• Official comment

  

  Akhil Tomy

  • 27 August 2025 09:23

  The 401 Invalid WSAUTH error when calling a API can be due to numberous reasons. Usually it wil due related to your token.

  Common reasons are

  • The token is expired - check the expiry of token 
  • Calling from the wrong IP address - In production we enfore IP whitelisiting, if you call from a different Ip address to qhat you have provided us, you will get this error
  • Calling to the wrong environment - each token is specific to a Whitespace environment, please make sure you are using it to connect to the correct environment

   

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